FAQs: How can we help?

Special orders usually take between 16 – 20 weeks. However, a lead-in vehicle can be supplied until the order comes into the local branch, so you won't have to wait that long to get on the road.

The servicing is based on either a 12 month contact from the Northgate scheduling team or the mileage sticker on the windscreen. The scheduling team can be reached on 0843 2087507

We would take your anticipated mileage into consideration and make sure you have the best option for your needs from the start of your agreement. We then monitor this based on servicing schedules or events. Our consultative approach to the mileage allowance means we will then offer suggestions to avoid end of life charges if the mileages seem to be running over the agreement. These suggestions could be fleet rotation, seasonal mileage averages to even out during the agreement term or increasing the rates to reflect a more realistic mileage band.

Yes! We work with a number of partners to offer customisation of vehicles. However, please note all vehicles must be returned plain/without livery.

You will need an active account with Northgate, full driving licence and insurance. Please contact us on 0333 0430 001 for more details.

Deposits aren't usually required but the decision is subject to a credit check. Please contact us on 0333 0430 001 for more details.

We have a wide range of vehicles available; a selection of our core fleet can be seen on the vehicle finder. Please call a member of our team on 0333 0430 001 to find the best options for you.

We aim to open your account within 48 hours once your application form is received.

Yes we can supply larger vehicles. Please ask your Account Manager for further details.